# Serial Number Reset

**Serial Number Reset Procedure**&#x20;

Please download and unzip the following file:&#x20;

{% file src="/files/-M17304HmEmv27itxZSg" %}
M3D Serial Number Reset Software
{% endfile %}

1\. Select the bin folder, then select AllSystemsforBaseStation.application.

&#x20;2\. Select Micro+ at the top and select "M board is being recycled".&#x20;

3\. Plug USB and power cords into the PCB. The system will beep when it connects to the PCB.&#x20;

4\. Enter the 16 digit serial number from the white sticker inside the base of the printer into the "New SN (serial number) field. Note: You must use the recognizable serial number for the system to accept the number. Include the first two capitilized letters.&#x20;

5\. Select the "Burn Serial" button. The system will state....Serial number being pushed now.&#x20;

6\. Unplug the power cord ONLY, system will state " Waiting for printer to connect" in capital black letters.&#x20;

7\. Plug the power cord back in and system will state " Please unplug the printer now" in green letters.&#x20;

8\. Unplug power cord first, and then the USB cord. System will state "Process completed for printer". The PCB now has a new serial number and is ready to use.&#x20;


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